How to Cancel/Freeze Your Membership

Our monthly Family Membership Plan makes it easy for you to register anytime, never miss a registration deadline or lose your spot in class. It also makes it super easy for you to cancel or freeze your membership when you need to. There are just a few guidelines that need to be followed! 

As a reminder, when you registered, you committed to staying in the Family Membership Plan for at least THREE months. Your initial fee collected at registration includes a non-refundable registration fee, plus your first THREE months tuition (prorated, as needed). The earliest possible cancelation dates are as follows: 

 

If your membership began in: The earliest your membership can end/freeze:
June 2024 8/31/24
July 2024 9/30/24
August 2024 10/31/24
September 2024 11/30/24
October 2024 12/31/24
November 2024 1/31/25
December 2024 2/28/25
January 2025 3/31/25
February 2025 4/30/25
March 2025 5/31/25
April 2025 6/30/25
May 2025 7/31/25
June 2025 8/31/25

 

To cancel or freeze your membership, we require notification sent to our office at least THIRTY (30) days in advance. All canceled/frozen memberships will expire on the last day of the following month. In other words:

For you membership to expire by this date: Notification must be received by our office by this date*:
8/31/24 7/30/24
9/30/24 8/31/24
10/31/24 9/30/24
11/30/24 10/31/24
12/31/24 11/30/24
1/31/25 12/31/24
2/28/25 1/31/25
3/31/24 2/28/25
4/30/25 3/31/25
5/31/25 4/30/25
6/30/25 5/31/25
7/31/25 6/30/25
8/31/25 7/31/25

* After your membership has exceeded the required 3 months

Plano Mensal para Famílias

What if I need to cancel my membership? For In-person classes, at least thirty-days notice is required to cancel by sending written notification to wtlittle@optonline.net. Membership ends on the last day of the following month following notification. If cancellation corresponds with the start of a new song collection, you will not receive the new songbook/CD.  There are no refunds for unused classes.  

Como é feita a faturação?  You will be billed monthly. All billing is done automatically on the 1st of every month for the following month’s tuition. E.g., on January 1 we run tuition for February classes. All billing is done using a credit card that you will have saved in your account profile. It is your responsibility to keep the credit card information up to date (you can make changes either by logging in to your account or give us a call in the office and we can assist you in making the changes). There will be a $10 charge for declined credit card transactions.  

As aulas decorrem continuamente? E nos feriados?  Classes will run each week unless specified on the Holiday Schedule below. There are on average, 3 in-person classes scheduled per month (approximately 10 classes per 3 month period).

 

All holidays are also marked on our calendar:

2024/2025
Feriado Nacional – Dia da República – 5 de outubro de 2024
Férias de Inverno: 23 de dezembro de 2024 – 5 de janeiro de 2025
Férias de Primavera: 25 de abril de 2025 – 27 de abril de 2025
Férias de Verão: 1 de agosto – 31 de agosto de 2025

Bank Holiday – All Saint’s Day – 1 November 2025 

Can I just join for one semester? Sim e não. Embora continuemos a seguir o calendário das Coleções de Canções do Music Together, já não organizamos as nossas aulas em semestres/sessões como fazíamos no passado. A única forma de usufruir regularmente das nossas aulas do Music Together é aderir ao Plano de Associação Familiar. No entanto, pode controlar a duração da sua inscrição e cancelar a qualquer momento após o cumprimento da associação mínima de 3 meses. Por exemplo, se souber que só quer participar na Coleção de Canções "Fiddle" (que começa em meados de setembro e decorre até meados de dezembro), só precisaria de enviar o seu aviso de cancelamento até 30 de novembro para que a sua associação termine a 31 de dezembro (assim, receberia todas as aulas da Coleção "Fiddle" mais uma ou duas semanas da coleção seguinte!).

I forgot to cancel my account – can I get a refund? While we understand that things come up and that we won’t be able to make music together forever, we’re not able to grant refunds once tuition has been charged for the following month. Our classes and expenses are formed and calculated based on who we thought was joining us by each of the cancelation cut-off dates.

Perguntas ou precisa de ajuda?

Ligue-nos para o 928128633 ou contacte-nos através do email hello@musictogethersilvercoast.pt

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